Access new business by offering access to all

Disability awareness training, access statements, destination access audits, accessibility policy, business accessibility 

helper with child with Downes syndrome at museum
Photo courtesy of VisitBritain / Pawel Libera

Do you want to access new business? Gain a competitive edge?

Are you interested in how to benefit from the growing market of the elderly, the less-able and disabled people?

Access New Business can help you. Our work includes:

For businesses

We work with hotels, attractions, transport, pubs and restaurants and their trade associations. Our approach is to help your business integrate accessibility as part of the mainstream – to deliver good access, good customer service and good information that can work for everyone.

For tourist boards and policy organisations   

Policy development. We work in the UK and Europe, providing advice on developing access policy. Recent clients include The European Commission/The European Network for Accessible Tourism, VisitEngland, VisitScotland and the Green Tourism Business Scheme.

Disability awareness training and toolkits. We develop bespoke training for national and regional tourist boards and DMOs.


For destinations


visually impaired man seated in museum 

Who are we?

Access New Business is a group of experienced tourism and leisure professionals who have a particular interest in helping the industry and destinations benefit from and ‘mainstream’ the growing market of the disabled traveller and the aging population.

Keep up to date with news in the field with Brian Seaman's Twitter feed.

 twitter icon

Photo courtesy of VisitBritain/ Pawel Libera


Visually impaired guest guided by porter from black cab
Photo courtesy of VisitBritain /
Pawel Libera
 Recent projects

Access New Business has been appointed by VisitEngland (November 2014) to help deliver the second stage of the EU-funded Access For All programme. We will be auditing and advising 56 businesses across seven destinations in advance of their pariticpation in a short break marketing campaign in 2015.

For VisitEngland we wrote Speak Up! , a free online guide to help tourism businesses market their accessibility to disabled travellers.

Research partner in two major EU-funded pan-European mapping exercises looking at Skills and Training Needs to Improve Accessibility in Tourism Services and the Supply of Accessible Tourism Services in Europe. (The results were presented at ‘Mind the - Accessibility – Gap’ conference in June 2014, in Brussels.) 

We are currently working with Visit Scotland, contributing to its initiative ‘Accessible Tourism – Unlocking the Potential’, which aims to ensure that Scotland is accessible to all.